Fast food restaurants

Chick-fil-A

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

2385 Southlake Mall, Merrillville, IN 46410, United States
4.6
4,811 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Located in the bustling Southlake Mall area of Merrillville, IN, Chick-fil-A stands out as a beloved fast food and breakfast destination renowned for its exceptional chicken dishes and warm, family-friendly atmosphere. Specializing in handbreaded, juicy chicken cooked to perfection, this Chick-fil-A location serves up iconic Southern-inspired meals that turn everyday dining into a comforting experience.

The breakfast menu offers irresistible choices like the ChickfilA® Chicken Biscuit Meal, featuring a tender boneless chicken breast seasoned exquisitely and served on a freshly baked buttermilk biscuit. For those seeking a smaller, yet equally satisfying morning bite, the ChicknMinis® 4 Ct Meal delights with bite-sized nuggets nestled inside soft mini yeast rolls, gently brushed with honey butter—creating a sweet and savory balance that dances on your palate.

Quenching your thirst is effortless with beverages such as the Freshly Brewed Iced Tea, available both sweetened with real cane sugar or unsweetened, alongside the refreshingly tart ChickfilA® Lemonade crafted from real lemon juice, cane sugar, and water. For a decadent treat, the Frosted Lemonade and Frosted Coffee merge creamy Icedream® dessert with tart lemonade or rich cold-brewed coffee, offering a perfect harmony of flavors and textures.

The texture and taste of Chick-fil-A’s signature waffle fries—golden, crispy with a hint of salt—make them an irresistible companion to any meal, while the Chocolate Chunk Cookies deliver a warm, chewy finish studded with dark and milk chocolate chunks and wholesome oats, rounding out a well-curated menu that pleases both young and old.

The atmosphere at this Southlake Mall spot feels inviting and polished, backed by consistently polite and pleasant service. Customers repeatedly commend the staff’s hospitality—highlighted by helpful, smile-filled interactions like those from Gia—and appreciate the cleanliness and order maintained throughout the restaurant. Whether stopping by for a quick drive-through meal or dining with family, guests can expect a welcoming experience punctuated by prompt and friendly service.

While the drive-through can get busy, service moves swiftly, and accuracy in orders remains a priority. This shows Chick-fil-A’s commitment not only to quality food but also to customer satisfaction, making each visit a reassuring and enjoyable occasion. Some guests have shared moments where personal interactions stood out—an honest reminder that behind the counter are real people striving to brighten each customer’s day, even in the hustle and bustle.

For those seeking flavorful, satisfying chicken dishes paired with classic Southern hospitality, Chick-fil-A at 2385 Southlake Mall is more than just a fast food destination: it’s a place where carefully crafted meals and genuine smiles come together to create memorable dining moments.

Reach out via phone at +1 219-769-6810 to inquire about catering services or delivery options, ensuring your next gathering or craving is effortlessly fulfilled with the signature Chick-fil-A quality.

03 Notes from regulars

4,811 notes — the real pulse of the room.

4.6
Based on 4,811 verified notes
5 3,670
4 749
3 238
2 91
1 137
All Spicy Chicken Sandwich Drive Thru Waffle Fries Long Lines Mac And Cheese Grilled Chicken Sandwich Shakes Polite Staff Lemonade Chicken Biscuit
Peri Drapeau.
3 month ago
The drive through was packed, but went by very quickly. There was one lady outside in the cold taking orders and she was the brightest part of my day! Great food, great service.
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Tom OConnell.
3 month ago
Great food and service. Ordered delux chicken sandwiches, waffle fries and drinks. Food was hot and tasted good. Everyone working here have been very pleasant. Best Chick-fil-A that we have been to.
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Samuel Wilson.
3 month ago
Recently visited Chick-fil-A and found Gia very helpful and polite. She helped me with a smile and friendly conversation. Will definitely be back and someone should give this girl a raise!! Thanks Gia!
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Diane.
4 month ago
The food is always hot and fresh. The staff are very polite and pleasant. The restaurant is always clean. Keep up the great work!
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Lura S..
5 month ago
Went here this week, the food was good. Drive through was kinda slow due to a rush but our order was accurate. However, Katie took our order and tho she was kind, I felt that she was overly kind to my husband and kept calling him “babe,” but with me, she was blunt and kept her attention to my husband, which made me uncomfortable. I’m not sure if I’m the only one who feels this way especially since Katie is around age but I don’t think it’s professional to be calling a customer “babe.”
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Kanye West.
5 month ago
Amazing service from the entire crew, greeted with a smile, got food out very fast. Particularly was helped by “Farah” and “Ryan”, very good workers and would recommend this spot to anyone.. much better than the Chick Fil A in hammond.
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Charonda Clark-Brown.
6 month ago
Always a pleasant place to visit. I've haven't had a bad experience at all. The food, service, and atmosphere are enjoyable. The bathrooms are clean which, is a big them for me!!! Also, they have mouthwash in them, something my kids like. Did I mention, they are kid friendly, something I like
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Danielle S.
6 month ago
There wasn't a long wait. The lady that took our order was polite and had a smile the whole time. She recommended the lemonade. Which, by the way, is great! Didn't take long to get our food. It was fresh and hot. Will definitely be returning
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 06:00 AM - 10:00 PM
Tuesday (today) 06:00 AM - 10:00 PM
Wednesday 06:00 AM - 10:00 PM
Thursday 10:30 AM - 04:00 PM
Friday 06:00 AM - 10:00 PM
Saturday 06:00 AM - 10:00 PM
Sunday Closed
Finding the door

2385 Southlake Mall, Merrillville, IN 46410, United States

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Curbside pickup
  • Delivery
  • Drive-through
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Active military discounts
  • Great coffee
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Healthy options
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Catering
  • Counter service
  • Dessert
  • Seating
  • Table service
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • Has changing table(s)
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Paid parking lot
  • Parking
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